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About Returns

Everything Charley Chimp sells is covered by our (30) day "stress-free" returns policy. If you are unhappy with your purchase for any reason, you can simply return it for a full refund (original and return shipping costs are not refundable). We only ask that you do this within thirty days of delivery. Returned merchandise must be in new, sellable condition with all original packaging included. In the unlikely event that we shipped the wrong or a defective item, we will pay for the return shipping.

Simply login to your account to create a Return Merchandise Authorization (RMA) number click  Returns cannot be accepted without first obtaining a RMA.